The Benchmarking Network's services fill a growing need for new approaches in providing management counsel to board of directors and executive management industries experiencing rapid change. Benchmarking helps to identify the forces which shape unprecedented competitive, technological, social, regulatory, and political pressures. To help our clients achieve business and market success, TBN is committed to being the leader in Benchmarking Consultant services. We combine the analytical and other benchmarking capabilities of much larger consulting firms with the flexibility and efficiency only available in smaller ones. We maintain total dedication to, quite simply, being the best in what we do.

To accomplish this mission and vision, we will:

  • Focus our efforts on actionable, implementable, and results-driven assistance to help our clients succeed in their increasingly competitive and changing business environment. If our clients succeed, then we succeed -- and we ensure long-term client relationships by providing professional, timely, and cost-effective service.
  • Strive to earn the reputation as the highest value-added benchmarking consultant, and one which is a true value partnership with our clients. We will strive to continue our excellent track record in bringing about needed benchmarking resources while maintaining the political sensitivity and savvy to gain acceptance within the client organization.
  • Deliver close, personalized service to our clients by bringing them a unique combination of strategic and executive management perspectives, together with meticulous attention to detail.
  • Differentiate ourselves through the customized blend of experienced and seasoned professional consultants we apply to each client engagement, and by the efficiency and integrity with which we complete the work. We will ensure that each and every benchmarking engagement receives the needed combination of proven partner expertise, an array of seasoned functional experts from a variety of industry and national backgrounds, as well as talented and energetic staff support resources.
  • Bring the requisite judgment, maturity, and experience needed to increase shareholder value, and to understand and relate to the risks and pressures placed on our client management and their boards of directors.

The Benchmarking Network consists of a group of skilled and mature general management consultants to companies in a variety of industries. We provide our clients with the proven ability to bring practical and actionable best practice solutions to difficult management concerns faced by senior managers. Our management consulting services address the challenges that senior executives and board members must face in their regulated and non-regulated operations. This includes matters of mission, governance, strategy development and implementation, organization structure, business process transformation and re-engineering, operational improvement, benchmarking, competitive analysis, post-merger integration, market analysis and strategy, and other benchmarking issues.

In concert with carefully chosen affiliates and joint venture partners, we are able to provide a wide range of additional specialized services to our clients, including onsite benchmarking training for the employees.

We combine a base of exceptionally experienced partners with an extensive and expert network of professional consultants and affiliated firms. Therefore, our clients receive the full capability of a large, diversified benchmarking consulting firm with the flexibility and cost-efficiency of a smaller one.

The Benchmarking Network™ (TBN™) serves a large number of clients, providing them with a unique blend of relevant experience, objective advice, creative ideas, and new management tools. Our client's interests are placed above all else as we partner with them and move successfully into an environment of increased competition and change.

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  • Information on sponsoring studies.
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  • The ability to participate in benchmarking surveys

       

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This service is provided by The Benchmarking Network, Inc., an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 65 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data.

Studies

Benchmarking is the sharing of performance and operational information to continuously compare activities among organizations to identify "Best Practices" and improve performance.

Benchmarking has proven to be the most valuable process for identifying performance improvement areas. The measurement of the best performing companies leads to the identification and implementation of "Best Practices".

The Benchmarking Network uses a proven study methodology that includes a dozen or more companies into a four to five month study cycle. Our process includes collecting measures of performance as well as the process information important to success. We then lead our sponsors to site visits at the "Best Practices" companies. This rapid turnaround minimizes cost while keeping the review at an appropriate level.

Visit our Studies Page for detail.


 

Fasttrakk™

A Fasttrakk&#8482 study is a rapid methodology that drives at rapid results that are obtained from groups interviewed by telephone. Sponsors defines the survey questionnaire. Up to 15 process and measures questions. TBN administers to a defined group of comparable peer companies. Results are summarized and presented in the form of a database. The advantages are speed and cost. A smaller question set is ideal for rapid answers and opening the door to further investigation.


 

Training

The first step in any successful Benchmarking project is establishing an adequate foundation of understanding of the Benchmarking process as it is defined by corporations today. The Benchmarking Network provides general and customized courses in Benchmarking.

"Introduction to Benchmarking" is a two day course. Participants gain complete understanding of the concepts of Benchmarking through identification and analysis of "Real Life" case study examples.

The Benchmarking Network will facilitate this course at your location or at other locations throughout the world.

All courses and course materials can be customized and licensed for your company and industry.

Visit our Training Page for detail.


 

Research

The Benchmarking Network provides the necessary research support efforts in organizations engaged in Benchmarking activities. We provide basic research by:

  • Providing access to article databases on selected Benchmarking topics Conducting customized research on selected areas through the use of targeted surveys
  • Conducting telephone interviews with process owners
  • Our research is professionally summarized and presented to clients and participants in a form that key learnings can be derived with minimal effort.

 

Implementation Support

THE BENCHMARKING NETWORK supports study findings for its clients by:

  • Developing implementation proposals for client action;
  • Translating Benchmarking findings to support the clients' business process reengineering efforts; and
  • Monitoring changes over time.

The Benchmarking Network maintains its independence from the findings by not providing full-scale implementation services. The best practices we identify are based on the results of the study. The objective of our efforts is to provide the highest value findings, not to continue to sell additional services.